FREQUENTLY ASKED QUESTIONS

Yes you can mix colours, across all three paint ranges. It’s a good idea to use a measure though, so that you can recreate it. When mixing colours across ranges, remember that mixing Original with either the Lazy of Al Fresco ranges will mean that the wax/topcoat quality of the paint has been diluted and would need to be topped off. Colours within the same range will continue to maintain the same sealing properties.

No, no sanding required, all you need to do is wash with Sugar Soap (sometimes even just regular dish soap with hot water will do). This will just remove any grease, that’s on the piece of furniture. If there is grease on the furniture, it won’t matter how many coats of paint you use, it will just go straight through and you will have a grease mark through the paint. By washing it first you get rid of the grease and then you can apply the paint, usually two coats is required. If it’s a dark piece of furniture and you are using pale colours, you might need three, possibly four at times. No preparation in terms of sanding or priming.

Frenchic Paint has an excellent coverage which goes a very long way. A 750ml tin of Frenchic's Lazy and Al Fresco ranges, cover approximately 7.5m² (80.75 sq ft) per coat. Bear in mind that most surfaces need between 2 to 3 coats for full coverage. Our wall paint has the best coverage of all. Each 2.5L tin will give you 35 m² per tin. To calculate size: multiply the length and width together. For eg, a surface that is 2m x 5 = 10m².

No, it’s not. The “mineral” in Frenchic Chalk and Mineral Paint refers to the pigments used which are harvested from the earth. Using natural rather than synthetic pigments allows for greater depth in colour and better durability to UV light and time. Once cured, a surface painted with Frenchic's Lazy and Al Fresco ranges is both water and stain-proof. No primer or top coat is required, making it more of a one-step paint.

Very durable! Frenchic has been thoroughly tested at extreme temperatures both hot and cold, including heat, rain and snow. It is washable with up to 6 years performance before the first maintenance (when protected and cared for). Plain/bare metal or steel will need a base of Finishing Coat or Tuff Top Coat to prevent rusting and UPVC and plastic a quick sand to key.

The Al Fresco Inside/Outside Range is a water based, durable, weatherproof, UV resistant chalk and mineral paint specifically developed to transform your garden or indoor furniture. It is incredibly versatile, eco-friendly, smooth, creamy and virtually odourless with a palette of 25 best-selling colours – plus exciting Limited Editions offered annually. Requiring simple preparation, it is self-levelling (meaning little to no brush marks), self-priming and self-sealing with excellent coverage. The Al Fresco Range has no VOC content added to it and has gone through rigorous testing to be certified UKCA and EN71-3 compliant meaning it is safe to use on children’s toys. With a very low, almost flat finish, suitable for wood, laminate, tiles, UPVC and composites, it is a great choice for your kitchen, bathroom, front door or just about any type of garden furniture. The Lazy Range is an innovative, award-winning, eco-friendly, chalk and mineral paint with a unique wax infusion. Virtually odourless and requiring simple preparation, it is self-priming, self-levelling (therefore little to no brush marks) and self-sealing with excellent coverage. The Lazy Range has no VOC content added to it and has gone through rigorous testing to be certified safe for use on children’s toys. It’s also water resistant, so a great choice for kitchen cupboards or many other types of interior furniture. Award-winning, Frenchic Chalk Wall Paint is velvety, luxurious and practical! Water based and ultra-matte with excellent coverage, this revolutionary product is durable, breathable and totally scrubbable with no VOCs and virtually no odour. But it’s not just for walls! It is also great for ceilings and other interior surfaces like woodwork, ceramic wall tiles and wood or concrete floors! Our Metallic paints come in two formats: Frenshimmer is a premixed and densely pigmented lustrous metallic paint with minimal VOC content, best used for highlighting detail, edging, handles, mouldings and more. Frensheen is natural mineral powder that needs to be mixed into your choice of a Frenchic top coat to form a paint consistency; or with our wax to create a metallic wax. As with everything we do, Frensheen is so safe that it is REACH certified. All our metallics are suitable for interior or exterior use on a wide range of hard surfaces including wood furniture, laminate, metal, concrete, glass and leather. The Artisan Range is a traditional style, eco-friendly, chalk and mineral paint. Rich, creamy and self-priming, the Original Artisan Range gives you superior coverage with no added VOC content or odour. Use as is, to turn any surface into a chalkboard; or seal with one of our buttery waxes, Finishing Coat or Tuff Top Coat for durability. As with all Frenchic paints and finishes, it is UKCA and EN71-3 certified, meaning it is safe to use in nurseries and on children’s toys.

Unopened cans of paint can last for around three to five years, so long as it’s stored properly. Once your paint has been opened, shelf life can vary depending on factors like temperature and air exposure. If the paint is exposed to too much air, it can potentially dry out. Sealing your paint tightly will keep your paint fresh for as long as possible.

We recommend sealing the lid of your can using a rubber mallet, or similar. Avoid using a hammer, which can leave dents in the can and would allow air to seep in; which will shorten the paint’s shelf life.

You could use any brush, it’s like anything, if you intend to do something a lot and you want to do it to the best of your ability it’s always a good idea to have the right tools for the job, and the brushes we sell fit our paint products. So yes, if you plan to paint more than just a single piece, invest in a quality brush; it will last you a very long time, just wash it out with warm, soapy water, under the tap, make sure it’s dry and it’ll keep you going for ages and ages.

When you encounter a colour thicker than the rest; it can be thinned using water and stirring well (this also applies to when your paint appears clumpy). Water is also brilliant if spraying the paint with a spray machine;. It it is best to pour the paint into another container and then add water so as to not contaminate the entire tin of paint with the water. We also recommend lightly spritzing your brush, instead of adding water to the paint, especially when you just want a bit more of a fluid movement rather than to thin down a paint.

Leftover paint can be kept and reused for quite a long time if stored properly. First, seal the lid of your can using a rubber mallet. It’s best to store leftover paint in a cool, dark location free from moisture or extreme temperatures. Moisture can cause your paint container to rust and extreme heat or cold can ruin your paint.

We deliver across most of the UAE within two working days. (Remote areas have a weekly delivery). Our courier partner works 6 days a week (with Sunday and public holidays off). Or daily order cut off is 2pm. See below our list of remote areas. Abu Dhabi: Al Dhafra; Habshan; Bihouth; Western Region; Mirfa; Ruwais; Zayed City; Tareef; Ruewais; Mazera; Jabal Dan; Al Ruwais; Giyathi; Shubaytah; Alihyali; Al Qua; Abu Al Abyad; Al Tawelah; Al Shalelah; Ghantoot; Habshan; Al Mu'Azaz; Al Ad'La; Swehan; Khalifa Port; Liwa Oasis; Port Zayed; Sila; Tarif; Liwa; Abu Samra; Beda Zayed/Madinat Zayed; Ghantoot; Ghayathi; Ghwaifath; Habshan; Jabel Dhana; Liwa; Marfa; Ruwais; Al Shalila; Ajban; Taweelah; Kizad; Al Adla; Al Faya; Al Haffar; Al Khatim; Kizad; Al Wathba North / West; Riyadh City; Zayed Military City Dubai: Dubai South; Hatta; Al Labab; Inside Jafza; Dubai Industrial City; Al Gadheer; Al Lissali; Margham; Tijarah Town; Al Jarf; Ghantoot; New Police Academy Project; Jebel Ali Airport; Dxb Outer Bypass Road; Dxb Intl Endurance City Sharjah: Maliha; Falaj Al Mauila; Al Dhaid; Al Sajja/Industrial; Al Madam; Maysaloon; Nazwa; Maleha; Seyouh; Zuber; Subaida; Suhaila; Al Qadra; Batayea; Al Hoshi; Al Khadra; Al Rahmania Ajman: Hadhf; Ma'Ali; Manama; Masfut; Shariyah; Sinadil; Sufayri; Helio; Suhaylah Ras Al Khaimah: Khatt; Al-Sham; Ghalila; Hamraniya; Shaam; Thoween; Wadi Shaem; Wadi Koob; Hubhun-Aden-Ghalila; Huwaylat; Al Jeer; Aden; Al Taween; Al Ghail Industrail Area; Cement Factory Area (Star Cement / Jk Cement ); Showqa; Munae Umm Al Quwain: Ad Duss; Al Ali; Al Dini; Awanat; Khatm Kabir; Lazimah; White Bay Fujairah: Wadi Shaham; Fujairah Free Zone; Siji; Kalba; Sheis; Wadi Heilo; Riyamah; Abadilah; Adgat; Al Badiyah; Al Haybah; Dahir; Habhab

Delivery fees are as follows: Serviceable areas: aed29 Remote areas: aed50 Same day delivery (for week day order before 5pm): Variable based on the price of the Careem service.

Our goal is to get you painting as quickly as possible! Most weekday orders are delivered via our courier partner with a standard transit time of 1 to 2 business days. Orders placed on a weekend are delivered 1 to 2 working days after the weekend. Deliveries to Remote areas are once a week. Once your order is ready, you’ll receive an email with tracking info so you can check on your delivery status. Please note, the day your order is packed doesn’t count toward transit time. We also offer a 24-hour pick up option (for orders placed during working hours) from the reception of Park Inn by Radisson, Dubai Motorcity.

We accept Visa, MasterCard, Apple Pay and online bank transfers. Unfortunately, we cannot accept cash on delivery, checks or money orders. For purchases made in our boutique office, we also accept cash payments.

Unopened paint & supplies can be returned or exchanged within 07 days of delivery. Returns of opened items or items without original packaging (boxes, inserts, clips, etc) cannot be accepted. Returns are subject to an Aed29 restocking fee. Items that are damaged can be exchanged for the same or similar product. Damaged items need to be returned within seven calendar days from the date it was received. In the event that what you have ordered does not have a suitable replacement, you will have the option to choose between store credit to purchase other products from our store, or a cash refund. Store Credit is valid for one year, after which it expires. To be eligible for a return, your item must be unused and in the same condition that you received it, be in the original packaging, and you need to have the receipt or proof of purchase. To start a return or exchange, please email us at muby.astruc@gmail.com. Subject should be Exchange [Order Number]. Please provide an explanation of the damage, along with photographs of the damaged item prior to opening it, or taking it out of the box (when relevant). Please list your contact number on the email. A member of our team will contact you shortly.

Yes. We take care to to check that our products have never been tested on animals or contain animals parts. Our paint and finishes are entirely cruelty-free. All of our brushes are synthetic fibre. Our paints are certified EN71:3 and EU-approved as environmentally friendly. This means no VOC, no solvents, no odour and extremely safe to use around children and animals. We care about our Earth; and we care about the humans and animals that inhabit it

Volatile Organic Compounds (VOCs), are carbon-containing compounds, emitted as gasses, that can pollute the air in your home and the environment. VOCs are commonly present in a wide array of household products, including paints made with carbon-based solvents.VOCs contribute to ozone pollution which is bad for the environment. VOCs also contribute to air pollution indoors. Frenchic is different from many other brands of paint available in that it has no added VOCs (as opposed to low VOCs), which means no carbon-based solvents (VOCs) have been intentionally added to our products, although trace amounts of VOC may be present as residual components of other ingredients used in the factory Frenchic is made in.

Absolutely. Frenchic Paint has gone through rigorous testing to be certified UKCA and EN71-3 compliant meaning it is safe to use on children’s toys.Even pregnant women can use it without fear; as can pet parents and new parents whose little ones insist on biting down on their recently painted toys/furniture.

Thank you for your interest in collaborating with WM Boutique. Please submit your inquiry vis email to muby.astruc@gmail.com Please include your name, contact details, social media channels and project in mind. We'd love to hear from you! As always, tag us @wmboutique using #WMDubai #frenchicuae on social media and we'll be sure to amplify your content!

Glad you asked! We offer a in-house Program for professional painters, interior designers, architects, and other B2B trade professionals. Artisans and painters can join our team of in-house artists and have access to instant discounts on product prices as well as references to our contacts. You will also be featured on our website. B2B trade professionals can email us on muby.astruc@gmail.com for a strategic partnership to enjoy special rates and offers.

We have contractors and artists-in-residence who can paint and customise your homes for you. All our contractors/artisans are third party and work independently from WM Boutique. We do not benefit or make any profits from recommending them or any interactions with them. See our list of contractors in the Footer section at the bottom of this page.

WM Boutique is located on the ground floor of First Avenue Mall & Hotel in Motor City. You can find us indoors, opposite the indoor entrance of Le Petit Belge, and next to the elevator going up to the Park Inn hotel.

We are here to help you. Email us at muby.astruc@gmail.com and we’ll get back to you as soon as possible. Our whatsapp and mobile contact number is: +971506328176 Our business hours: - Monday-Friday, 8AM - 5PM - Saturday-Sunday and public holidays: Closed